Privacy Policy

Effective Date: 15 March2024
Last Updated: 6 October 2026

1. Introduction

Bzweave Tech Solutions Private Limited (“Bzweave,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of visitors, customers, business partners, and users of our website and services.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when you visit our website, communicate with us, or use our products and services.

By accessing our website or using our services, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

2.1 Personal Information

Name, email address, telephone number, and other contact details.
Company name, designation, and professional information.
Information submitted through contact forms, inquiry forms, applications, or other website features.
Information provided when requesting quotations, consultations, demonstrations, or support.

2.2 Technical Information

When you visit our website, certain technical information may be collected automatically, including:

Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages visited, access times, and referring website addresses.
Website usage data, diagnostic information, and performance logs.

2.3 Communication Information

We may collect and retain information contained in emails, messages, feedback, support requests, and other communications you send to us.

2.4 Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve user experience. Where required, we will seek consent before using non-essential cookies.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

3. How We Use Your Information

We may use personal information for the following purposes:

To provide, operate, maintain, and improve our website and services.
To respond to inquiries, requests, and customer support communications.
To communicate information about our services, projects, and business offerings.
To prepare proposals, quotations, contracts, and other business documentation.
To personalize and improve user experience.
To monitor website performance, diagnose technical issues, and prevent misuse.
To maintain the security and integrity of our systems.
To comply with applicable legal obligations and enforce our contractual rights.
To protect our legitimate business interests, subject to applicable law.

We will not use personal information for purposes that are incompatible with the purposes disclosed to you, unless permitted or required by applicable law.

4. Legal Basis and Consent

We process personal information in accordance with applicable Indian data protection and privacy laws.

Where required, we will obtain your consent for the collection and processing of personal information. We may also process information where necessary to fulfil a request you have made, perform a contract, comply with a legal obligation, or for another lawful purpose permitted under applicable law.

Where processing is based on consent, you may withdraw your consent in accordance with applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Sharing and Disclosure of Information

We do not sell your personal information to third parties.

We may share personal information in the following circumstances:

Service Providers: With trusted vendors and service providers that assist us with website hosting, cloud infrastructure, analytics, communications, customer support, security, and other business operations.
Business Partners: Where necessary to deliver a service or fulfil a request, subject to appropriate safeguards and applicable law.
Legal Requirements: Where disclosure is required by law, court order, regulatory authority, or other lawful process.
Protection and Security: Where reasonably necessary to investigate fraud, address security incidents, protect rights, or prevent unlawful activity.
Business Transactions: In connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable legal requirements.

We expect third-party service providers handling personal information on our behalf to apply appropriate confidentiality and security measures.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, and meet applicable legal or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable law and legitimate retention requirements.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

Depending on the nature of the information and the risks involved, these measures may include access controls, secure communication protocols, system monitoring, and restricted access to information.

However, no method of electronic transmission or storage is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and practices.

Bzweave Tech Solutions Private Limited is not responsible for the privacy practices, content, or security of third-party websites that we do not control. We encourage you to review their privacy policies before sharing personal information.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to personal information concerning you.
Request correction or updating of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Raise a grievance regarding the processing of your personal information.
Exercise any other rights available to you under applicable data protection laws.

To exercise these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.

We will respond to requests in accordance with applicable legal requirements. Certain information may need to be retained where required by law or for other lawful purposes.

10. Children’s Privacy

Our website and services are not intentionally directed at children unless expressly stated otherwise.

We do not knowingly collect personal information from children in violation of applicable law. Where legally required, appropriate consent and safeguards will be implemented before processing children’s personal information.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. International Data Transfers

Depending on the services and infrastructure we use, personal information may be processed or stored in locations outside your state or country.

Where personal information is transferred internationally, we will take steps to comply with applicable data protection requirements and implement appropriate safeguards where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updated version will be published on this page with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how we protect personal information.

13. Contact Us

If you have questions, concerns, requests, or complaints relating to this Privacy Policy or the processing of your personal information, you may contact us at:

Bzweave Tech Solutions Private Limited

Email: ceo@bzweave.com
Registered Office: street no-2, MASTER SPACE, 2nd floor, office no-4, plot no-27, Dichaon Rd, Uggar Sain Park, Najafgarh, Delhi, 110043
Website: www.bzweave.com
Grievance Contact: 9229534398